Customer Service
Our Best Patient Outcome
We don't charge hospitals for our therapist's evaluations. Our staff includes Rehab Professionals who work with the case therapist, physician, and case manager to create the best patient outcome. It's part of the outstanding service Active American Mobility & Medical Supply is able to provide - something that goes beyond just selling a piece of equipment - we're looking to give patients lifelong solutions and are as involved as you need us to be.
- Direct referral for your patient's seating, wheeled mobility, and assistive technology needs
- Environmental assessment provided at the patient's convenience in the home, school, or work place
- Prescriptive seating evaluations completed by experienced Rehab Professionals
- Product Research, information simulations, and trials to facilitate the best long-term outcome
- Pressure mapping and state-of-the-art technology for skin protection
- Computer access equipment and electronic aids to daily living devices - recommendations and plans
- Collaboration on terminology and documentation necessary to help ensure accurate and timely solutions for your patients
- Recommendations provided to physicians office for review and prescription
- Fitting and education of prescribed technology provided by our Rehab Professionals for patients and caregivers
- Ongoing customer service and support
Evaluation & Design
Creating and delivering a custom mobility solution can be complex and time consuming. Fortunately, Active American Mobility & Medical Supply specialists are there to provide your patient with the best possible solution to his/her long-term needs. We begin with a 360-degree evaluation of a patient's situation to see how assistive technology can support the patient. Assessment is provided at the patient's convenience in the facility, patient's home, physician's office, or Active American Mobility & Medical Supply Brach.
Funding
Creating and delivering a custom mobility solution can be complex and time consuming. Fortunately, Active American Mobility & Medical Supply specialists are there to provide your patient with the best possible solution to his/her long-term needs. We begin with a 360-degree evaluation of a patient's situation to see how assistive technology can support the patient. Assessment is provided at the patient's convenience in the facility, patient's home, physician's office, or Active American Mobility & Medical Supply branch.
Final Fitting & Customization
Creating and delivering a custom mobility solution can be complex and time consuming. Fortunately, Active American Mobility & Medical Supply specialists are there to provide your patient with the best possible solution to his/her long-term needs. We begin with a 360-degree evaluation of a patient's situation to see how assistive technology can support the patient. Assessment is provided at the patient's convenience in the facility, patient's home, physician's office, or Active American Mobility & Medical Supply branch.
Ongoing Service & Value
Creating and delivering a custom mobility solution can be complex and time consuming. Fortunately, Active American Mobility & Medical Supply specialists are there to provide your patient with the best possible solution to his/her long-term needs. We begin with a 360-degree evaluation of a patient's situation to see how assistive technology can support the patient. Assessment is provided at the patient's convenience in the facility, patient's home, physician's office, or Active American Mobility & Medical Supply branch.